Choosing someone to care for your home in Greece

01

Start with your own brief

Write down what you want help with before judging whether a provider is suitable. Scheduled property visits, admitting an approved visitor and arranging a maintenance assessment are different tasks. A provider may be appropriate for one and not another. Explain your priorities without assuming that ‘property management’ includes every activity connected with a home.

Also state whether you need visits or someone staying at the property. Here, home watch means scheduled visits. Resident house sitting, guest management and specialist repairs should be treated as distinct requests rather than inferred from a broad service label.

02

Understand who is responsible

Ask who you will be engaging, who gives you the scope and who handles the practical instructions. If someone else may attend the property, discuss how that is communicated and authorised. You should be able to describe the arrangement in plain language after the conversation.

Treat claims about experience, qualifications or cover as questions to clarify with relevant evidence, not decorative trust signals. This guide does not assert that any particular credential is legally required for every task, or that KeyCare holds a credential not separately established. The right evidence depends on the actual work.

03

Ask to understand the output

A sample checklist or an explicitly illustrative report can help you understand what a service means in practice. Look for a clear location, observation and next decision. Ask how an inaccessible space or an unanswered question is shown. An elegant report is less useful if it obscures what was not checked.

A genuine reference may also help where the provider can share it appropriately and the person has agreed to be contacted. Do not ask to see another owner’s private property records as proof. A useful discussion can demonstrate the process without disclosing someone else’s home or access arrangements.

04

Use an ordinary scenario to test clarity

Try this hypothetical question: during an agreed visit, an observation suggests that a professional assessment may be useful. What information would you receive? Who could arrange the appointment? Who approves the cost? The answer should distinguish noticing a concern from diagnosing or repairing it.

Ask what happens if the instruction changes, the visitor is different from the expected person or you are unavailable to decide. You are testing whether responsibilities are understandable, not asking for an unsupported guarantee that every situation will be resolved immediately.

• Who is authorised to request or change a task?
• Which decisions always return to the owner?
• How is third-party access agreed?
• How are incomplete tasks and additional costs communicated?

05

Plan the handover and the ending

Before leaving keys, agree how the key set and instructions are recorded, what happens if a lock changes and how access ends. Establish a suitable channel for sensitive details only after the service discussion. Keep the first enquiry focused on the property type, general location and intended work.

Read the final scope and terms together. Check the reporting, charges, changes and return of keys are understandable. If an answer remains unclear, resolve that specific question rather than filling the gap with an assumption. A considered agreement is the foundation of a useful working relationship.